Returns Terms & Conditions


Online shopping sometimes means you don’t get exactly what you had in mind. Even if your purchase is not defective, if you’re not happy just return it within 7 days of from the date on your bill, and we’ll issue you the full value of your product in store credit to spend on anything else in our shop.


  • The refund will be in the form of store credit, which you may use to purchase anything at
  • If the product is not defective, it must be unopened and in perfect re-saleable condition.
  • Delivery fees are not included in the refund, and the item must be returned at your own cost.
  • An RA number is required before the refund will be issued, do not send the item back to us before you have received your RA number from customer service.
  • Certain products cannot be returned due to hygienic reasons, such as trimmers, underwears, earrings, swimwears and other personal hygiene items.

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